We hope that this message finds you and your family safe and healthy.
These are difficult times. The New York Legislature and Department of Financial Services have been implementing emergency measures in an effort to protect insurance policyholders who have been hit with financial hardship because of the COVID-19 pandemic. Regulations they enacted include: the waiver of late fees; the prohibition on reporting negative data to credit reporting agencies; and the repayment of late premiums over a 12-month period.
If you have been impacted by this pandemic, this means help may be available.
You may prove hardship by submitting a written attestation to the insurance company or premium finance agency regarding your financial hardship resulting from the COVID-19 pandemic. The full text of the relevant regulations can be read here: https://www.biginy.org/nysdfs.
If you have any questions about this or your policy, don’t hesitate to contact our team. We’re proud to continue helping you protect what matters most.
These certainly are unprecedented times. COVID-19 has quickly shifted from a story being followed in the news to a pandemic threat impacting all of us. We are deeply committed to the health and safety of our policyholders, employees, and our community.
We have been following CDC best practices related to the prevention and mitigation of the virus, such as hand-washing, social distancing and staying home if ill. We have eliminated all visitors to our office. We continue to actively navigate this situation as it develops, knowing we need to take steps to keep providing the service you expect from us.
Currently we are limiting the number of staff in our building, however, many of our staff have the capability of working from their home, and are now doing so. If you need to contact us, if you need our help, there will be a response. You can be assured we will always do our best. Please stay safe and healthy.
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