About

Providing Quality Services for Over 120 Years

Robert E. Schaff Ltd. has been a family-owned business since 1900 when Edward C. Schaff started the company. His son Edward R. Schaff started selling insurance in 1920. Robert E. Schaff (picture on left), son of Edward R. Schaff started selling insurance in 1945. In 1980 the company was incorporated and became Robert E. Schaff Ltd. In 1990 Robert's wife Suzanne M. Schaff took over operations. Suzanne's grandson, Garett Robert Farrugia, named after his grandfather joined the company in 2011.

Our business is committed to providing quality service to the community. We believe that a reputation as an honest and reliable business is the recipe for success. While others seek to profit by cutting corners or recommending unnecessary services to clients, we believe that a good reputation and consistent service leads to satisfied clients. By being trustworthy, we enjoy a long-term relationship with clients and the community.

For more information, send us a request on our "Contact Us" page, through email - reschaff@schaffinsurance.com , or call (716) 683-7378 Call for a free no-obligation quote!

Robert E.

Find Us

Schaff Insurance, Ltd.
Central Avenue Entrance
Parking Lot Entrance
Parking Lot Entrance
Schaff Insurance, Ltd.

Mission

The mission of Robert E. Schaff Ltd. is to offer expert advice and excellent service, in order to provide our clients with superior coverage at affordable prices.

Our Promises to You:

  • 1 We answer the phone!
  • 2 We know the insurance products. We know who has the best rates and we will provide them for you.
  • 3 We keep in direct contact with insurance carriers to stay ahead of the changes.
  • 4 We regularly continue our insurance education.
  • 5 We check policies at renewal to make sure you still have the best package.
  • 6 We keep your interest at the forefront when negotiating with insurance carriers.

Our Awards

Schaff Insurance, Ltd.

Collaboration Award

Lancaster Area Chamber of Commerce

In 2016, Garett Robert Farrugia was recognized by the Lancaster Area Chamber of Commerce for his collaboration with his colleagues, other business partners, and other local businesses. Most notably his coordination of the Heroes Home Advantage program in our community, Robert E. Schaff Ltd. will donate 25% of their entire company’s commission in cashback, for savings up to $5,000. The Heroes Home Advantage real estate rebate program is available for all members of the military, law enforcement, firefighters, first responders, health care professionals, and teachers. Anyone in those lines of profession is eligible, whether they currently or previously served their country.

Schaff Insurance, Ltd.

Innovation Award

Lancaster Area Chamber of Commerce

In 2014, Robert E. Schaff Ltd. Insurance & Real Estate’s Vice President, Garett Robert Farrugia was presented the Innovation Award by Dino Fudoli, Town of Lancaster Supervisor, at the Lancaster Area Chamber of Commerce Award Ceremony! Most notably for bringing new ideas and technology to the agency.

Schaff Insurance, Ltd.

Small Business of the Year

Lancaster Area Chamber of Commerce

In 2013, Recognized by the Lancaster Area Chamber of Commerce for our commitment to building a better business community in Lancaster, Depew, and Elma, NY. The award was based on revenue growth, innovative products or services, provides exemplary customer service, volunteerism in the Lancaster, Depew, Elma community, and demonstration of economic support of the Lancaster, Depew, Elma area business community.

Our Team

Suzanne M. Schaff

Suzanne M. Schaff

Phyllis Hoskins, CSR

Phyllis Hoskins, CSR

Insurance Agent/Broker
Licensed Real Estate Salesperson
reschaff@schaffinsurance.com

Patricia Kroll, CSR

Patricia Kroll, CSR

Garett Robert Farrugia, ePRO

Garett Robert Farrugia, ePRO

Producer / Vice President Insurance Agent/Broker
Real Estate Broker
garett@schaffinsurance.com

Luke Hider, CSR

Luke Hider, CSR

Our office will be closed for the following holidays

Our office will be closed for the following holidays: Martin Luther King Day, Presidents Day, Good Friday (Friday before Easter), Memorial Day, 4th of July, Labor Day, Columbus Day, Veterans Day Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas, New Year's Eve @ 1 PM, New Year's Day

Schaff Insurance, Ltd.

Video

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